SAN FERNANDO CITY, March 21 (PIA) –The Land Transportation Franchising and Regulatory Board (LTFRB) Regional Office 1 urges passengers to be vigilant in reporting any form of unlikely encounters with public transport owners and operators.  

Lawyer Veronica T. Peralta said their office receives complaints on misbehaviors of drivers, conductors, and operators and encouraged the public to report such “abuses.”

“All violations have a corresponding sanction or penalty as imposed once proven,” Peralta said.

Non-posting of fare rates, non-wearing of prescribed uniform (light blue shirt with collar, long pants and rubber shoes for jeepneys and white polo or shirt with collar, long pants and rubber shoes for buses, except when they have their own company-prescribed uniforms), and no markings that show the case number with franchise, no route and operator contact number will all be charged P5,000 for the first offense.   

Refusal to give due discounts to students will be charged P 5,000 also for the first offense and depending on the frequency of violation.

Peralta emphasized that student discounts is not based on a national law but on a regional memorandum which can be availed or applicable only during school days and not during holidays and weekends. Proof like student identification should also be shown.

Further, refusal to give due discounts to persons with disabilities (PWDs) and senior citizens and non-posting of international symbol for accessibility will be charged P50,000, Peralta reminded.

Other functions of the LTFRB include franchise and fare regulation of public utility vehicles (PUVs) and monitoring of tourist and school buses including trucks.

Meanwhile, on the proposed jeepney modernization, Peralta said “definitely it will be implemented but guidelines have not yet been received.”

"Actually, this is the very first time that jeepneys which are more or less twenty years old will be phased out. This has also been done for buses and vans but not for jeepneys and this is part of the agency’s modernization programs,” she added.

For queries and complaints, the public may contact LTFRB through office number (072) 242-5171 or mobile numbers 0917-5501342 and 0998-5401342 or their Viber hotline 1342.  (JNPD/MPA/PIA-1, La Union)