PhilHealth to hire 600 nurses

By Susan G. De Leon

Monday 13th of February 2012

QUEZON CITY, Feb 13 (PIA) -- The state-run Philippine Health Insurance Corp. (PhilHealth) is looking for at least 600 nurses to be deployed to government hospitals nationwide as customer relations staff.

PhilHealth president and chief executive officer Dr. Eduardo Banzon said in a news release, the nurses would be employed as part of the firm’s Customer Assistance, Relations and Empowerment Staff (CARES), and receive a monthly compensation of about P15,000 plus health insurance coverage.

The nurses will be trained to help lessen the problems encountered in benefits availment of PhilHealth members, Banzon added.

They will also help the hospitals in facilitating the documentary requirements and significantly reduce the number of Return-to-Hospital (RTH) claims, which affects the processing time of claims.

Aside from providing member assistance, the CARES will also perform data- gathering functions such as exit interviews with patients and members, surveys and other studies that PhilHealth might initiate in the future.

Initially, around 334 CARES will be fielded to Levels 3 and 4 government hospitals, and around 196 more will be deployed to Levels 1 and 2 hospitals.

Deployment is expected to commence in March, once the recruitment and training processes have been completed. The engagement will run for six months but may be renewed until end-2012.

Nurses interested to join PhilHealth CARES have until Feb. 14 to apply online. They may also email their resumes hrmdd.admin@philhealth.gov.ph under the subject heading “PhilHealth CARES Application.”

Applicants should have superior communication skills, both oral and written; have the ability to listen and respond to customer concerns; be knowledgeable about MS Office applications; and adept at using online application systems on wireless communication devices. (PhilHealth/RJB/SDL/PIA-NCR)