CAGAYAN DE ORO CITY (PIA) – The Department of Social Welfare and Development (DSWD) Field Office 10, through its Disaster Response Management Division (DRMD), launched the pilot testing of the Local Government Unit (LGU) Request Augmentation System designed to streamline disaster response requests from Local Government Units (LGUs) to DSWD Field Office 10.
The system aims to improve efficiency, transparency, and responsiveness in disaster relief efforts by allowing LGUs to submit requests via a secure, user-friendly interface. It also provides real-time tracking of request statuses and automated notifications to keep LGUs updated on their requests. Additionally, the platform integrates data from various sources, enhancing coordination and decision-making.
“The LGU Request for Augmentation System stems from our hope for a more accessible platform that enables efficient transactions, ensuring faster and more transparent disaster response efforts. Through this, we can deliver assistance to affected communities more effectively, reflecting our commitment to strengthening coordination with LGUs and enhancing service delivery in times of crisis,” said Chendy Borbano, DSWD 10 DRIM section head.
In partnership with the City Social Welfare and Development Office (CSWDO) of Cagayan de Oro City, DSWD 10 monitors the system’s performance by gathering feedback and making necessary adjustments based on the ongoing pilot testing.
This marks the start of a critical phase to refine the platform using user input and technical evaluations to launch it for broader use across the region, Borbano said. (DSWD-10/PIA 10)
