CALAMBA CITY, Laguna (PIA) — The Department of Social Welfare and Development (DSWD) in Calabarzon has appealed to local government units (LGUs), the general public, and the media to support its fight against the spread of misinformation related to its social protection programs.
During the Kapihan sa PIA Quezon on Feb. 26, DSWD IV-A Regional Information Officer Joseph Arceo told the media that one of the biggest challenges they face in implementing their programs is the spread of misinformation and disinformation.
Citing recent reports of disinformation and fraudulent activities targeting their agency and programs, Arceo explained that misinformation puts beneficiaries at a disadvantaged position and affects the integrity of the agency.
“The spread of [disinformation] puts our clients at a disadvantage and undermines the integrity of our office. No matter what we do, there are still those who deliberately spread false information,” Arceo said.
He also emphasized the media’s vital role in helping the agency combat misinformation and serve as partners in disseminating accurate information about their programs and services.
“We encourage the support and partnership of LGUs, especially media personnel, to provide the correct information and improve the various programs of our department,” he added.
Arceo also advised the public to remain vigilant and avoid engaging with unverified social media profiles that claim to offer educational assistance or financial aid linked to DSWD programs, particularly the Assistance to Individuals in Crisis Situations (AICS).
The DSWD continues to reiterate its warning that some social media pages and groups contain false information intended to mislead the public or, worse, collect personal data that online scammers may use for fraudulent activities.
It also said that all DSWD clients must undergo an interview and proper assessment before qualifying for the AICS. The DSWD further advised the public that financial assistance is extended only through the Crisis Intervention Unit/Section located at the Quezon City central office and all DSWD field offices nationwide. (CM, PIA4A)
