NAGA CITY (PIA) – The Department of Trade and Industry (DTI)-Camarines Sur Provincial Office lauded various Micro, Small, and Medium-sized Enterprises (MSMEs) during the Bagwis Gawad Parangal 2023, held at the Robinsons Place Naga, here recently.
“The program gives recognition to establishments that uphold the rights of consumers while practicing responsible business where consumers get the best value for their money,” DTI Camarines Sur Provincial Director Jay Percival Ablan said, citing the exemplary contributions of these MSMEs in promoting ethical business practices.
The honorees were categorized into bronze, silver, and gold awards while others received certification for continuous compliance.
Four (4) MSMEs made it to the gold and bronze categories while six (6) were silver awardees. Thirteen (13) establishments were cited for their continuous compliance for 2022.
DTI-CamSur Provincial Director Jay Percival Ablan delivers his message during the BAGWIS Awards ceremony, stressing the importance of the recognition as a “win-win” on the part of the establishment and the consumers as well, July 13, 2023 at Robinsons Place Naga. (Photo c/o of DTI-CamSur)
Motortrade Nationwide Corp., Gen Cars Naga Inc., LCC Supermarket (San Felipe), and Alson’s Trading were given Bronze Bagwis’ Seals while Imperial Appliance Plaza, LCC Expressmart-Bula, Robinsons Appliance Corp., LCC Expressmart-Buhi, LCC Expressmart- Sagñay, and Robinsons Handyman Inc., received Silver Bagwis Seals.
Four businesses made it to the prestigious Gold category and were presented with Gold Bagwis’ seals: Angena Trading, LCC Supermarket-Nabua, LCC Department Store-Nabua, and Hyundai Alabang, Inc.
Certificate of Continuous Compliance holders include Toyota Camarines Sur Inc., Citi Hardware, All Home Corporation, Lass Automotive Corporation, Wilcon Depot Inc., branches of Puregold Price Club Inc.- Centro Naga and Naga, Angena Trading, Caleb Motor Corporation, and four (4) brands from Golden ABC, Inc.: Oxygen, Penshoppe, and For Me.
DTI-Camarines Sur Public Information Officer Madel A. Alacar said that the awardees demonstrated their amenability to the parameters or criteria set by the agency.
“These establishments are also compliant with the applicable consumer laws, effective customer relations, efficient store management operations, exemplification of social commitment and responsibility, and established quality orientation management,” Alacar added.
The four (4) Gold Bagwis Awardees II Photo op with DTI officials led by Provincial Director Jay Percival Ablan (left) and OIC-CPD Chief Junelita Mora (2nd from left), July 13, 2023, Robinsons Place Naga. (Photo c/o DTI-CamSur)
Launched on July 26, 2006, the DTI-Bagwis Program, formerly known as the DTI Certified Business Establishment Program aims to encourage business establishments to set up Consumer Welfare Desks where consumers can access DTI’s services specifically concerning complaints and queries.
The presence of welfare desks reassures the buyers that their rights are protected, and that they can access guidance to make informed decisions.
In a press statement, DTI-Camarines Sur stated that in place of Customer Welfare Desks, establishments can also set up Customer Relations Offices to provide information to customers and buyers.
Other than providing information, the said desks endeavors to serve as a mechanism for the speedy resolution of consumer complaints and immediate response to buyers’ concerns.
The Bagwis Award is valid for three years from the date of conferment and is automatically revalidated through re-assessment by the DTI. This is to ensure that the establishment maintains ethical business undertakings and continues to prioritize consumer rights even after the conferment of the award. (With reports from MAAlacar, DTI Camarines Sur – PIA 5/Camarines Sur)
