QUEZON CITY, (PIA) – The Government Service Insurance System (GSIS) on Thursday unveiled its new GSIS 360° Digital Business Center (DBC) at their Quezon City Branch Office on February 20, 2025, aiming to provide members and pensioners with more efficient and accessible services.
The GSIS DBC is a modern facility designed to enhance the way GSIS serves its members and pensioners.
It is equipped with tablets featuring the GSIS Touch mobile application where users can conveniently check their account status and balance, apply for loans, and complete other transactions without waiting in line.
GSIS President and General Manager Jose “Wick” Veloso and ARTA Director General Ernesto Perez led the launch of the digital business center in QC, located along Elliptical Road.
GSIS PGM Jose “Wick” Veloso stated that the DBC is in line with President Ferdinand Marcos Jr.’s directive to streamline processes and digitalize traditional transactions, bringing comfort to their members and pensioners.
PGM Veloso promises to digitalize 99% of the GSIS transactions by the end of 2026, if not this year. While 70% of the GSIS transactions can now be accessed and done through the GSIS Mobile Touch App, downloadable in mobile phones, while the remaining 30% is still done in kiosks.
PGM Veloso advised the public to make use of the digital booth as a learning tool.
“The digital booth is not just meant for you to be able to transact. It is an opportunity to aid and teach older people how to use technology,” he said.
ARTA Director General Ernesto Perez commended GSIS for the initiative, highlighting the importance of technology not only in rendering public government service but also in actively fighting red tape and corruption.
“By doing so, we minimize, if not avoid, human intervention,” he said.
The digital business center is the 54th in the country and GSIS hopes to bring it to other parts of the country, and other agencies as well. (JLN/PIA-NCR)
