(from left to right) PhilHealth Executive Vice President and COO Eli Dino Santos, PhilHealth Senior Vice President and CIO Jovita Aragona, and PhilHealth PCEO Emmanuel Ledesma, Jr. led the ceremonial launching of the ePhilHealth platform together with DICT Secretary Ivan John Uy and DICT Undersecretary for e-Government David Almirol, Jr. (Photo Courtesy: DICT)
QUEZON CITY (PIA) – In an effort to make healthcare more accessible, the Philippine Health Insurance Corporation (PhilHealth) and the Department of Information and Communications Technology (DICT) launched a digital platform, embarking on a one-stop-shop for PhilHealth services.
Dubbed ePhilHealth, the platform primarily facilitates the integration of the PhilHealth database into the eGov PH App, the unified system for all online government services.
PhilHealth President and Chief Executive Officer Emmanuel Ledesma, Jr., said in a statement that the initiative aims to revolutionize the way the state health insurer serves the healthcare needs of Filipinos towards efficient public service delivery.
“This marks a momentous occasion in our effort to improve our delivery of universal health care to the Filipino people,” said Ledesma during the ceremonial launch of the ePhilHealth platform.
“This integration is not just about technology; it is about transforming lives by enhancing the ease of access to government services,” he added.
Accordingly, the ePhilHealth platform’s salient feature includes centralized access for members to their individual profile, contributions and claims history, PhilHealth service areas, and new membership applications.
It also simplifies the registration process for the PhilHealth Konsulta (Konsultasyong Sulit at Tama) program and provides a step-by-step guide on how to book an appointment.
This transformative enhancement in the delivery of the PhilHealth service provides for seamless identity verification and the reduction of fraudulent claims owing to the advanced security features of the eGov PH App, which include the digital national ID.
As for PhilHealth’s healthcare provider partners, the new system effectively reduced administrative burdens and improved coordination with members, hence strengthening the focus on patient care.
For his part, DICT Secretary Ivan John Uy reiterated the agency’s dedication to expediting the digitalization of government services through interagency collaborations towards the establishment of a more connected Filipino nation.
“The DICT, in synergy with all the other government agencies, is dedicated to utilizing all these advanced and emerging technologies to provide a secure, effective, and accessible service,” said Uy.
Previously, PhilHealth and DICT signed a Memorandum of Understanding (MOU) for the integration of the national health data repository into the eGov PH App.
PhilHealth is among the pioneering national government agencies to integrate its services into the eGov PH App since its launch in 2023. (JMP/PIA-NCR)
