LUCENA CITY, Quezon (PIA) — More enhanced Social Security System (SSS) services now await grassroots communities as the SSS and the Department of Information and Communications Technology (DICT) team up for the SSS e-Wheels program.
Through this partnership, the DICT has equipped the SSS e-Wheels with free high-speed internet, enabling the delivery of SSS services to far-flung areas.
SSS Lucena Branch Head Frederick D. Isip explained that the partnership will strengthen the SSS e-Wheels program by ensuring seamless online services in areas with limited or no internet connectivity.
“This satellite internet technology directly addresses the challenges in remote locations, significantly improving system uptime and reducing client waiting time. This is a game-changer for SSS Lucena, as it allows us to bring our digital services closer to members,” Isip said.
Covering 29 municipalities and two cities in Quezon Province, including geographically isolated and disadvantaged areas (GIDAs), Isip added that SSS Lucena is now better equipped to provide uninterrupted digital services to its members.
SSS Lucena can now offer faster access to the My.SSS portal and SSS Mobile App, real-time processing of contributions (RTPC), membership applications, online registration, verification, and benefit consultations in last-mile communities.
“This initiative reflects our commitment to innovation and excellent public service, ensuring that no member is left behind due to connectivity challenges. We can now efficiently bring essential transactions closer to the people, making our services more accessible and reliable. In fact, we are set to conduct e-Wheels visits in the majority of towns and municipalities under the jurisdiction of SSS Lucena,” Isip said.
He added that the partnership serves as great example of how interagency collaboration can truly make a difference.
“We thank the agency for their continued support, and we look forward to exploring more ways to work together to bring social security services closer to every Filipino,” Isip said.
