Virtual Pag-IBIG: Your Pag-IBIG anytime, anywhere!

Good news for Pag-IBIG members! Accessing Pag-IBIG services is now just a click away—anytime, anywhere.

No more long queues, heavy traffic, or sweltering heat. With the Virtual Pag-IBIG App, members can now complete transactions conveniently and securely using their mobile phones, computers, or other devices.

The Virtual Pag-IBIG App is available for download on the Google Play Store for Android users and the Apple App Store for iPhone users.

An all-in-one platform

According to Branch Head Rachael Gallano, Virtual Pag-IBIG isn’t just for members—it also caters to employers and developers, offering a comprehensive online platform for smoother and faster transactions.

“The Virtual Pag-IBIG provides members, employers, and developers a 24/7 online access and several other features that makes transacting with Pag-IBIG a lot easier,” Gallano said.

Member app features

Through the Virtual Pag-IBIG platform, members can:

  • Register as new members;
  • Apply for cash and housing loans;
  • Check loan status and balances;
  • Pay loans;
  • View PAG-IBIG savings and claims;
  • Chat with a Lingkod Pag-IBIG through an artificial intelligence-powered chatbot

Employers’ convenience

Another feature of the platform gives employers ease in managing and monitoring their employees’ PAG-IBIG accounts with these features:

For employers, managing employees’ Pag-IBIG accounts is now more efficient with these features:

  • Employee enrollment;
  • Electronic submission of remittance schedule (eSRS);
  • Employee Loan Management

“Human resource officers or coordinators can now enroll employees online, entering their personal, employment, and salary details, to eliminate manual data entry and reduce errors,” Gallano noted.

Efficient processes for developers

The Virtual Pag-IBIG platform also benefits developers by simplifying processes such as:

  • Checking loan eligibility;
  • Online submission of loan application;
  • Advanced processing of loan application;
  • Generating payment instruction number (PIN)
  • Tracking loan application status;
  • Online issuance of Notice of Approval.

“Developers can already pre-evaluate loan applications using the uploaded documents so borrowers can be immediately advised to provide the missing document or requirement,” Gallano added.

Pag-IBIG at your fingertips

With Virtual Pag-IBIG, convenience meets innovation. Whether you’re a member, employer, or developer, this platform ensures a seamless and user-friendly experience.

Embrace change, explore the Virtual Pag-IBIG platform, and experience the ease of having Pag-IBIG services right in the palm of your hand. (CCMT/CGCC, PIA Region 1)

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