The ARTA, created under Republic Act No. 11032, is a government agency mandated to monitor and ensure compliance with the national policy on anti-red tape and ease of doing business in the country.

Aside from monitoring the compliance of the Citizens’ Charter, Aradanas said they are also checking on the implementation of Republic Act No. 11032, or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, which aims to streamline the current systems and procedures of government services.

The efforts to enhance bureaucratic efficiency through digitalization of government processes and operations are also part of the 8-point socioeconomic agenda of President Ferdinand R. Marcos Jr.

with DICT XI to help ensure compliance of online systems in government transactions in the entire Davao Region.

"If they need assistance in connecting with private companies (telecommunications), we can refer them to these companies," Pusod assured on the government agencies and local government units’ needs for internet connectivity.

Meanwhile, Aradanas said that the ARTA Eastern Mindanao Regional Field Office, as a relatively-new government agency, continues to establish its operations and visibility in the region.